Job Description

Job Title: Business Development Specialist Classification: Non - Exempt

Department: Business Development Reports to: Business Development Manager

Please check out this exciting video created by a member of our team that highlights how great it is to work for our BBB!

Company Description:

Better Business Bureau (BBB) is an international not-for-profit organization dedicated to promoting and fostering the highest ethical relationships between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence. We are not strictly a "consumer advocate," nor are we a "pro-business" entity. In fact, our focus is on the middle ground between buyers and sellers: we work to create, support and maintain a safe, fair, thriving marketplace.

Vision: An ethical marketplace where buyers and sellers trust each other

Mission : BBB's mission is to be the leader in advancing marketplace trust

Values: Passion, Positivity, Relationship Oriented Results - Driven and Self-Motivated

General Description/Purpose:

The Better Business Bureau of Chicago & Northern Illinois is looking for a talented and ambitious person to join its Business Development team . The role of the Business Development Specialist - Hybrid Role is to reach out to eligible businesses, located within Chicago/N. Illinois, and educate them about the value of becoming a BBB Accredited Business before seeing them through the application process.

Duties & Responsibilities: include the following, but are not limited to:

Your role is essentially to get our business owners to decide on BBB Accreditation, either "yes" or "no." Not all businesses can become accredited, and not all businesses should, so your role is to help business owners who should become accredited, become accredited! You are expected to reach out to 50-75 business owners per day to ensure that you are putting yourself in the best position possible to submit at least 12 BBB Accreditation applications per month. You will be using a mix of internal databases, your own self sourcing and/or manager provided leads to call. You are also expected to help represent BBB at local events as needed. You must be able to present to potential prospects the mission and vision of the BBB at these in-person events.

An ideal candidate is a person who brings positive energy, is passionate about the BBB mission, and is focused on building strong relationships. We are looking for a self-motivated, success/money driven person who is looking to maximize their time and earning potential. Being a natural conversationalist who enjoys speaking with new people is key to this role.

Qualifications:

• 1-2 years phone sales experience and in person experience (though we are willing to consider candidates with a comparable background)
• HS diploma or higher
• Dependability and high degree of ethical character
• Strong written and verbal communication skills
• Self-motivated and strong work ethic
• Working knowledge of online marketing and review oriented sites and social media
• Cold calling experience preferred
• Attendance and promptness
• Results oriented
• Willingness to go the extra mile
• Delivery of superior customer service, internally and externally
• Participation as a team player
• Open to coaching and implementation of suggested strategies and techniques
• Contributions to the vision, mission, and goals of the BBB
• Spanish speaking a plus
• Valid driver's license and vehicle
• Strong commitment to safety

Salary & Benefits:

• $42,000/year + Commission
• Medical/Dental/Vision Insurance
• Long and short-term disability
• Retirement plan (401k)
• Paid time off (including Birthdays and Holidays)
• Volunteer days

How to Apply:

All applicants should submit an application including resume and salary requirements by inputting the requested information under the 'Apply Now' section at the right hand side of this page.

Please visit Bbbchicagocareers.org for more information on working with the BBB!

Equal Employment Opportunity:

The BBB is an equal opportunity employer and does not discriminate on the basis of a person's race, color, religion, creed, sex, national origin, ancestry, age, disability, sexual orientation, gender identity, marital status, military status or any other category protected by law. All decisions regarding recruiting, hiring, training, promotions, compensation, benefits, discipline, transfer, lay-offs, and education shall be made without regard to the foregoing. The BBB will provide reasonable accommodations for individual religious beliefs and to individuals with disabilities as provided by law.

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